This book will guide you step by step, from installing the actual distribution, initial
configuration, basic extension configuration, routing logic through IVR (Interactive
Voice Response??”or as referred to by some people: "the automatic attendant")
creation up to queue management??”you will learn how to build your own PBX.
Summary
At this point you should have got a basic understanding of telephony terms and
concepts, and some preliminary information regarding Asterisk??”the Open Source
PBX. While you are now equipped with information, this information still doesn't
enable you to progress on your journey of installing your first AsteriskNOW-based
PBX system. Chapters 2 through 10 will guide you through the initial setup of your
PBX system. In addition, each chapter will present some advanced options available
through AsteriskNOW's web-based administration interface. Chapter 11 will present
advanced configuration issues and concepts, while Chapter 12 will present advanced
topics in Asterisk in general.
Building a PBX
Through the course of this book, you will be guided through the process of installing
and performing preliminary configuration on your AsteriskNOW-based PBX. In
order to do so, you must outline what your project is, what it will consist of, and
most importantly what is your final objective.
Pages:
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
46
47
48
49
50
51
52
53